Privacy Policy
Effective Date: 06/11/2025
1. Introduction
ScrubTech USA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ScrubTech USA. This Privacy Policy applies to our website, scrubtechusa.com and its subdomains (collectively, our "Service"). By accessing or using our Service, you agree to the collection, storage, use, and disclosure of your personal information as described here and in our Terms of Service.
2. Definitions & Key Terms
- Cookie: Small data stored by your browser used to identify your browser, provide analytics, and remember preferences.
- Company: ScrubTech USA (referred to as "we", "us", or "our").
- Country: United States of America.
- Customer: A person or entity that purchases from or uses ScrubTech USA.
- Device: Any internet-connected device used to access our Service.
- IP Address: Numeric label assigned to each device on the Internet.
- Personnel: Employees or contractors of ScrubTech USA.
- Personal Data: Any information that can identify a natural person.
- Service: The service provided via scrubtechusa.com.
- Third-Party Service: External providers, advertisers, analytics, and partners.
- Website: scrubtechusa.com
- You: A person or entity using our Service.
3. Information We Collect
We collect information when you visit our website, register, place an order, subscribe to newsletters, respond to surveys, or fill out forms.
Personal information we may collect: name/username, email address, phone number, mailing and billing addresses.
4. How We Use the Information
- Personalize your experience
- Improve our website and services
- Respond to customer service requests
- Process orders and transactions
- Administer contests, promotions, or surveys
- Send transactional or promotional emails and notifications
5. Information from Third Parties
We may collect end-user information voluntarily provided on social media or receive information from third-party services (e.g., fraud detection). Control social media privacy via those platforms' settings.
6. Sharing Your Information
We may share your information with trusted third-party service providers, affiliates, parties involved in business transfers (e.g., mergers), and when required by law. These parties are required to keep your information confidential.
7. Cookies & Similar Technologies
We use cookies and tracking technologies to enhance your experience and analyze usage. You can set your browser to refuse cookies; note that refusing cookies may affect functionality.
8. Data Security
We employ administrative, technical, and physical safeguards including SSL for secure transmission, encryption of payment data by our payment processors, and access controls. No method of transmission over the Internet is 100% secure.
9. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy and to comply with legal obligations.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and request data portability. To exercise rights, contact us at support@scrubtechusa.com.
11. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.
12. International Data Transfers
Your information may be transferred to and maintained on servers outside your jurisdiction. By using the Service you consent to such transfers.
13. Links to Other Websites
Our Service may link to third-party websites. We are not responsible for their content or privacy practices.
14. Changes to This Privacy Policy
We may update this Privacy Policy. We will post the updated policy with a revised Effective Date. Continued use of the Service after changes indicates acceptance.
15. Contact Us
If you have questions, contact us:
Email: support@scrubtechusa.com
Phone: (831) 206-4937
Address: 19014 Pesante Road, Salinas, CA 93907